A garage door replacement is a big enough purchase that it's worth going in with a short list of questions, rather than just accepting whatever a company volunteers. Here's what tends to separate a smooth project from a frustrating one.
About the price
Ask whether the number you're given is exact or an estimate that could change after inspection. Ask what's included — is labor in the price, or added separately? Are haul-away of your old door and any add-ons like new openers itemized clearly, or bundled in a way that's hard to compare?
About the product
Ask specifically which brand and model you're getting, and whether it's insulated or not. Ask about warranty coverage on both the door and the installation labor, since those are often two separate warranties.
About the process
Ask what the on-site inspection covers and whether it can change your price. Ask how deposits work — some companies want money down before anything is confirmed, while others (including ours) collect deposits in person only after an inspection confirms the details.
- Is this price exact, or an estimate that could change?
- What's included — labor, haul-away, permits if needed?
- What brand and model, insulated or not?
- What's the warranty on the door and on the installation?
- When and how is the deposit collected?
- Is the company licensed, bonded, and insured?
Our wizard answers most of these questions upfront by giving you an exact, itemized installed price in about two minutes, before you ever need to ask a salesperson anything.